MG Motor India introduces doorstep car repair and maintenance services – Times of India

MG Motor India today introduced ‘MG Service on Wheels’ initiative to offer customers with car repair and maintenance services from the comfort of their homes. The pilot program of this initiative has already been introduced in Rajkot, and MG is planning to cover other markets across the country in the near future.
‘MG Service on Wheels’ is a suite of services that help customers in the periodic maintenance of their vehicles along with addressing repair and upkeep requirements that might arise. Moreover, it will cover service operations, provided only in a workshop.

MG Service on Wheels

This program will be operated by fully-trained and certified technicians backed by MG’s seamless customer support, says the official statement.
‘MG Service on Wheels’ will operate as a mobile workshop equipped with all the necessary tools, spare parts, and other consumables and digital assets to support vehicle maintenance requirements. Powered by an appointment booking system, this program will allow customers to connect with the MG Motor India and schedule car maintenance according to their convenience.
Earlier, MG Motor introduced initiatives, such as ‘MY MG Shield’ and ‘MG Care@Home’. The company rolled these initiatives in 2021 to offer contactless repair and sanitization services to customers at their doorstep.
About MG Service on Wheels
The MG Service on Wheels initiative will be operationalized through a mobile workshop. It comes equipped with a hydraulic scissor lift attached to a hydraulic power pack, an air compressor with a washing pump and additional provision for dry wash, a digital oil dispenser, a waste oil collection tank, and a pneumatic line with a filter-regulator-lubricator (FRL) unit. Moreover, there is provision for a fully-stacked spare parts rack and illumination through an LED lamp.

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