NRIs can pay electricity, phone bills of families in India directly via Bharat Bill Payment System now

Now your NRI son or daughter can pay your electricity, water bills and other utility bills in India directly. The Reserve Bank of India (RBI) has enabled this process via the Bharat bill payment system (BBPS). This system has been opened for processing inward cross-border payments. Bharat Bill payment system is an interoperable platform for bill payments.

The Reserve Bank of India now proposes to enable it to accept cross-border inward payments, according to the Central Bank governor’s statement here today. Earlier this service was available only to customers in India only.??

What is Bharat Bill Payments System?

As per the National Payments Corporation of India (NPCI) website, BBPS is a payment system conceptualised system by RBI and driven by the NPCI. It is a one-stop ecosystem for payment of all bills providing an interoperable and accessible “Anytime Anywhere” Bill payment service to all customers across India with certainty, reliability and safety of transactions.

This payment system offers multiple modes of payment and provides instant confirmation of bill payment via an SMS or receipt. A customer can pay various utility bills like electricity, telecom, DTH, gas, water bills, etc. and also other repetitive payments like insurance premium, mutual funds, school fees, institution fees, credit cards, fastag recharge, local taxes, housing society payments, etc. at one single window. An effective mechanism for handling consumer complaints has also been put in place to support consumers regarding any bill-related problems in BBPS.

The payment modes options facilitated under the ecosystem are Cards (Credit, Debit and Prepaid), NEFT Internet Banking, UPI, Wallets, Aadhar-based Payments and Cash.

NPCI has been authorized by RBI as the Bharat Bill Payment Central Unit (BBPCU) and is responsible for setting business standards, rules and procedures for technical and business requirements for all participants. The BBPCU undertakes clearing and settlement activities related to transactions routed through Bharat BillPay.

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